Computer repairs and PC support, Nailsea, Clevedon, Portishead

Remote Support

If you have TeamViewer installed on your PC simply telephone 07442 491921and give us your TeamViewer ID and Password.

If you don't have TeamViewer you can download free by clicking on the button below. 

Support using TeamViewer

Simply click on the above button and follow the on-screen instructions.  Please telephone to let us know you are trying to connect.

Our technician will then take control of your PC and attempt to resolve your problem

Out of hours support...

We can configure your PC to allow us to to remotely access your PC when you are not using it, possibly when you have finished for the day.  Contact us for more information.

PC Support for Small Business
and Home Users
throughout the Lizard Peninsular, Cornwall

Note:  Because of illness we are no longer able to provide on-site support.  However we can still provide remote and telephone technical support. 

You can also drop your PC into us so we can check it out in our workshop.  Although we have a limited ability to repair hardware problems these days.  Give us a ring and we can discuss options.

We can certainly help with virus infections, and general security advice, Install software or reinstall Windows etc.

If you need On-site support then an alternative is https://www.it-ology.uk covering the Lizard and Helston area. Tel:
07538 552861

PC Security

A major part of our work these days is protecting clients from viruses or computer scams.  We offer a complete virus removal service, which includes installing some of the most effective antivirus and anti-malware software.

We recommend Norton Security as your main line of defence, with Malwarebytes as a second line of defence.  Good alternatives are Bullguard and Bitdefender.  Norton is now supplied free of charge as part of the BT Internet package.  Some of the banks now offer free security software as part of their accounts.


Access 2010Microsoft Access Development

 

 

We specialise in developing custom designed Access databases for businesses.  Access is a brilliant piece of software for managing customer records, stock records, staff time keeping and pretty well any other business process.  It is ideal for standalone PCs or small networks, but is not suitable for large networks of more than 15 users. 

 

The great thing about Access is that it enables you to develop a system to suite your business, rather than you managing the business to suite the requirements of an 'off the shelf' package.

 

We have designed a wide range of applications for different business sectors over the twenty years we have been operating.  Including:-

 

Auctioneers Back Office Software (AIMS)

Custom Timeclock Management

Stock Control

Customer Relationship Management (CRM) Systems

Production Management

Tender/Purchase Order Management

 

Clients include:-

A&P Group (Cluster Support), Falmouth

Cammell Laird, Birkenhead

Gordano Support Group Ltd, Clevedon

Sportingold Auctions

Hamilton Auction Market


PLEASE NOTE! We are no longer able to provide ON-SITE PC technical support to clients in North Somerset or Bristol.  We suggest you contact the following companies for support:-

If you are a DOMESTIC client please contact either:-

TEK HUT on the Clevedon Road, Nailsea Tel: 01275 855506

Or RICHARD BURDEN AT NEXCEN, Tel: 01454 299882. 

If you are a BUSINESS client and need on-site support please contact DAVE BARNET AT REACTIVE - 07768 822334. 

Privacy Notice:  We hold customer’s name, address, telephone and email addresses for invoicing and communication purposes only.  We hold no other information on our clients.  All data is encrypted and password protected and restricted to those within the organisation who need access.  We do not share any information with third parties.  You have a legal right to know what information we hold on you, to correct any mistakes and to have the data deleted.  If you are happy for us to retain your contact details you need do nothing.  However, if you wish to review, correct or delete any information we hold then please contact us.  Please note, however, that we have a legal duty to retain basic accountancy records, including client contact details, for inspection by tax and law enforcement agencies etc.  

Quick Links....

Advice on avoiding viruses

Malwarebytes -
free anti-malware software

PC Health Check Service


 
PC Repairs and PC Technical Support,Ruan Minor, Cadgwith, Mullion, Lizard, Helston